Aloft Jacksonville Tapestry Park is conveniently located nearby dining, shopping, and entertainment areas. Inside the hotel, your kids can enjoy the rooftop overlooking the St. Nearby Omni Jacksonville Hotel, your children will enjoy the Museum of Science & History, Skyway ride, and Downtown bridges. Omni Jacksonville Hotel, Aloft Jacksonville Tapestry Park, Homewood Suites by Hilton Jacksonville Downtown-Southbank, and Crowne Plaza Hotel Jacksonville Airport/I-95n, An IHG Hotel are among the best kid-friendly hotels for your family. The 3 point on the scale I put was for the comfort of the room itself.Does Jacksonville have kid-friendly hotels? I just can’t really can’t imagine how such a person with poor communication skills, poor interpersonal skills can work as a front desk, the key role for customer service at hotel industry. She should be the one who apologized for the wait but I was decent enough to do that first. I was so upset and later apologized for it with her and told her I was driving so far and I was tired but she didn’t even glance at me and just threw such look-down-upon attitude at us. I’m sorry but this is unacceptable for regular customer service let alone Doubletree managed by Hilton which always has top of the line service. She made us accept that audit was something important for her and we had to wait until she finished her audit. I was speechless of how thoughtless she was looking at us all exhausted after the long drive reaching the hotel so late at night and still asked us to wait for 35-40 minutes. We reached the hotel around 2:45am and the lady at the front desk had so bad attitude saying we had to wait 35-40 minutes because she was having an audit without checking if we already called to check in and to inform the hotel our situation. The gentleman on the phone was very pleasant reassuring us the service is 24/7 so we should be fine getting our room when we were there. Jacksonville |15.73km from city center We drove from Pennsylvania and already called to let the front desk know that we would arrive late maybe past midnight. The 3 point on the scale I put was for the comfort of the room itself. We drove from Pennsylvania and already called to let the front desk know that we would arrive late maybe past midnight.
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